Grandmother Philosophy by Chris Coltran

Download Book Grandmother Philosophy by Chris Coltran [PDF/ePUB]

The Grandmother Philosophy is a 10 week guide to understanding the concept of "Imagine if you treated every customer like you would treat your own grandmother." Sales people and customer service people will connect easier with their clients when they treat their customers as if they were family. You wouldn't take advantage of your grandma, you wouldn't overcharge her, you wouldn't sell her a product you wouldn't purchase for yourself. You would give her the best service you possibly could. After all, she is your grandmother. Based on Chris Coltran's first book , "Selling to your Grandmother," this book takes you deeper into the philosophy. It is an easy to read guide, with quick reference points to study and an excellent reference book to not only help yourself, but your sales team as well. Use it as a 10 week study session, with each weekly session being under 15 minutes. If you are just looking to help yourself, or help lead your sales team, this is what you have been looking for.

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